Mic Mod Service Policies
Start Here
Choose the one of the following that describes your need:
- If you have purchased one of our mail-in mods, see the "Mic Upgrades/Mods" instructions below. (If the service you purchased includes capsule or switch options, e.g. the MXL 990 upgrade, specify your choices on the service request form.)
- If your DIY mic needs repairs, see the "DIY Mic Repairs" section below.
- If you are sending us a mic for modification, but have not purchased one of the mail-in mod packages, please contact us first to verify that what you want done is possible.
Mic Upgrades/Mods |
DIY Mic Repairs |
Upgrade Process
Intake TestingMicrophones sent in for full capsule plus circuit replacement are exempt from our intake testing policy. All other mics sent for upgrades will be tested upon receipt. If the mic is broken, intermittent, or noisy, we would not upgrade the capsule, because a new capsule will not fix a circuit problem. Similarly, microphones that are sent in for a circuit upgrade will be tested to ensure that the existing capsule is in good condition. The reason for this initial test is that we don't want to spend your money on new parts if there is a risk that the mic will remain broken or suffer from sonic anomalies (noise, distortion, EMI/RFI, etc). Microphones submitted for these partial upgrades but found to fail the intake test will be assessed a diagnostic fee (see below) so that we can cover our shop costs. Mic Upgrade FeesModification fees are quoted by email. Let us know what mic you have, and what you want done to it. The diagnostic assessment fee for a mic that fails our intake test is $50. |
Repair Process
DIY Mic Repair FeesThe minimum bench fee is $50 for FET mics, $75 for tube mics. If we can repair your mic quickly, we would assess that minimum fee, plus return shipping. If we determine that the best repair would require replacing an entire circuit, we would invoice 50% of the cost of the circuit kit, plus $100-$150 for labor (depends on complexity), plus return shipping. |
Microphone Packing & Shipping
Microphones are fragile. Carriers are not gentle with packages. This is a bad combination.
The best way to ship a microphone is to roll the mic in six to 10 feet of 5/16-inch bubble wrap. Please do not encase this bundle in tape! Cutting your mic out of a mummified (tape-wrapped) package makes it twice as likely that the mic hits the floor. Also, the tape prevents us from re-using the bubble wrap.
Put that football-sized bundle into a box measuring approximately 12x8x6 inches. Seal it well. Ship it to the address on our Contact page.
In case the above was not clear: DO NOT SHIP YOUR MIC IN A PADDED BAG. You have to use a box, or the mic will be damaged in transit.
Important: use tracking and insurance. If the carrier damages or loses your mic, you will appreciate being able to file a claim for full replacement value.
Include This Service Request Form
Access our service request form here but read this first:
The form is a read-only template. You can't edit it directly, or the next customer would see your info. Copy the form document to your Google Drive, or download it as a PDF (see the Print option in the document's File menu). Then fill out the copy.
Include the completed form with your microphone. Microphones arriving at our shop without this form will likely be delayed.
Studio Projects C1/C3 Mod Fees
This service is prepaid, and includes return shipping in the 50 US States. Click here to order the C1/C3 upgrade service.